FAQ

Can I enter students for Cecchetti Medals?

Yes, as long as you are a financial Cecchetti Member with a minimum qualification of Associate and/or a financial Life Member and your students meet the medal criteria and you have supplied the National Office with current copies of your First Aid and Working With Children certificates and attended a minimum of 3 PD sessions in the previous year.

Do I need to attend Professional Development sessions (PD's)?

Yes, all active Cecchetti Teachers are expected to attend a minimum of 3 PD's per year.

Do I need to maintain my First Aid & Working With Children Check (WWC)?

Yes, this is a pre requisite for active Cecchetti teachers, examination entries will be refused if you do not!

Can I enter students for Cecchetti examinations?

Yes, as long as you are a financial Cecchetti Associate or above, Pre Registered Member or a financial Life Member, have supplied the National Office with current copies of your First Aid and Working With Children certificates and attended a minimum of 3 PD sessions in the previous year.

What level students can I enter into examinations?

Pre Registered & Associate Members – up to and including Intermediate.
Associate Diploma Members – up to and including Advanced 1 & Associate.
Licentiate Members – up to and including Advanced 1 and Associate Diploma.
Licentiate Diploma Members – up to and including Advanced 1 and Licentiate.
Fellow Members – all levels including the Enrico Cecchetti Diploma.

Do I need to be a financial student member to be listed as a 'coach' on examination entries?

Yes.

What is the minimum examination level to qualify for student membership?

Grade 6

What is the pre requisite for Associate examinations?

Cecchetti Intermediate

What is the Pre requisite for the Associate Diploma/Certificate IV in teaching Cecchetti classical ballet?

Cecchetti Advanced 1 & Associate

When are subscriptions due?

March 1st to secure the early bird fee.

Why haven't I received my school's examination certificates?

This could be due to several factors:
- Turn around time is usually around 8 weeks from the end of the examination session however this can be impacted on when the office actually receives the pass sheets from the State Examination Organiser
- Are you financial? Does the National Office have a copy of your current First Aid and Working With Children certificates?
- They may have been lost in the post, check with your State Examination Organiser.

At all times, please remember that your State Examination Organiser is a volunteer and as such deserves your respect, cooperation and gratitude at all times.

 

 

Digital Download Help 

What computer can I download my purchases to?

Once the purchase through PayPal is complete automated emails from Cecchetti Ballet will be sent to you. One email is a notification of a Created Order and the other a notification the Order Process is Complete. The later has instructions and an Invoice with links for download. PayPal payment notification is sent from PayPal separately.

Can I download to a mobile device such as my smart phone or tablet device?

 

That depends upon your purchase and your device.  Technical notes are in pdf format and can be downloaded directly to any device. However for your Digital Music downloads if depends upon your device.  

Our service is not like iTune Music, the downloads are packaged in a zip compressed file and may need to be downloaded to a Desktop or Laptop/Notebook Computer. Mobile devices such as iPhones and iPad are not currently supported. You can however transfer your files to your iPhone or iPad once you have downloaded them. If unsure if your device supports download of zip files refer to the manufacturers instructions.

What format is the music in?

The download format is MP3. These files play back beautifully in iTunes, Windows Media Player, your iPhone/Android phone, etc. and include metadata such as the artist and track names. Our MP3s use variable bit-rate encoding (VBR) to shrink the size of the files while maintaining the highest quality. This means you get faster downloads and with smaller file sizes you can fit more on your device. If you have an older MP3 player that doesn't like VBR files, sorry but it may be time to upgrade your current device.

How do I unzip my album download?

When you download a music CD from Cecchetti Ballet it arrives on your computer in a compressed format called zip. Before you can add the music to your library and listen to it, you'll need to decompress, or "unzip" it. Doing this is an easy process. If you're on a Mac, double-click the file. You're done. If you're on a PC, right-click the file and choose Extract All. You're also done.
Need more instructions on how to unzip files, go here.
Open a Zip File Without Winzip

I downloaded music from Cecchetti Ballet, now how do I get it into iTunes or Windows Media Player?

To add music to iTunes, just launch iTunes and choose File > Add To Library.
To add music to Windows Media Player, you can either:
a) select the audio files, then right click them and choose "Add to Windows Media Player List", or
b) drag and drop the audio files onto the Windows Media Player window (if that doesn't work, try the drag/drop operation again, but make sure the Library tab is active in Windows Media Player first).
Need more help with this? Here are some helpful links.
iTune Basics

Apple Support

Getting Started with Windows Media Player

Window Media Player Library

How to create a playlist in iTunes

For Apple Support Click here

How do you create a playlist in Windows Media Player?

For Windows Media Player support Click here.

My download says Link is expired or you do not have access.

Send an email to the Cecchetti Ballet National Office for tech support. Please include the email address used for your Cecchetti account, the items purchased and the date of purchase. 

When I try to unzip my album I get an error messageor  when I try to unzip my album I get a message saying the zip file is empty or invalid

These error messages indicate the same thing: that the downloaded file is incomplete, probably due to a glitch in your internet connection. The solution is to try downloading the file again (click the link in your receipt from Cecchetti). The music downloads are quite large, so if you're on a wireless connection you might try a direct connection instead if this is possible. You can verify that your download is complete by right-clicking it and selecting Properties (or if you're on a Mac, by clicking it and choosing File>Get Info). The size of your download should match the file size indicated on the track listing for each music level. This can be found on the ‘Shop’ page.

I can't find my download on my computer. I need help!

If you're using Windows, start by looking in your My Downloads and My Music folders. If your download isn't there, please try your download again, you'll find a link to retry it in the receipt that we emailed you. Always click Save (not Open) in the dialog that appears, and in the subsequent dialog, choose a location for the file, but remember to note which folder you're saving to.

My download didn't get to 100% and then it stopped. What should I do? or, My download is taking forever. Suggestions?

Go ahead and stop the download, then try clicking the link again when you sign into your Cecchetti Ballet Account. Also, if you're on wireless try plugging directly in).

I've placed an order for E-Goods but I can't  download my purchase.

Click on the link within the emailed Invoice which is in the Confirmation of Order.  If you purchased the items as a Registered User then you can also log into the Shop account and download by Sign In into My Account then the My Orders tab.

Make sure it is the same email and password you registered the account with.  If you really can't get access into the account contact tech_support@cecchettiballet.org directly but please make sure you cc the National Office too on enrico@cecchettiballet.org . Provide details such as email address used, products purchased and date of purchase.

I 've placed an order for E-Goods but I haven't received any email notifications for the created order or order has been processed. 

If you haven't received emails within the first 24 hours and it's not in your spam folder, we suggest if you purchased as a Registered User, Sign In to My Account on the Cecchedtti Shop and check your order history. (In fact you can do this process immediately after the purchase is complete if you choose.) If your most recent order is not listed, there is an issue.  Contact tech_support@cecchettiballet.org directly but please make sure you cc the National Office too.
We have an automated system but unfortunately technical glitches occur and things can happen once emails leave our servers.
If you entered your email address incorrectly into PayPal it is going to be sent to an invalid account and we’ll receive an email stating it is undeliverable. We may have to refund the purchase for you, and ask you to repurchase using the correct PayPal address. It must be noted the onus is on the buyer to make sure the email associated with the PayPal account is valid and you have access to it.

I didn't or couldn't download my purchased files within the stipulated 3 days and now the link has expired.

Contact enrico@cecchettiballet.org  and make sure to include information about the products you purchased, the email used to log into the Cecchetti Ballet account and date of purchase.  Tech support will then renew the link/s for another 2 days. Go back to the original Confirmation of Order email and download by clicking the links in Invoice section of the email.